The purpose of the National Center on Service Obligations (NCSO) Helpdesk is to respond to questions regarding the Office of Special Education Programs' Personnel Development Program requirements and regulations and to provide assistance using the Service Obligation Tracking System (SOTS). Please provide the grant number when submitting a question to NCSO. Inquiries may be submitted by phone, e-mail, fax, and U.S. mail. Social security numbers should only be provided in the secure SOTS or by U.S. Mail. We make every effort to respond to your questions within two business days.
1600 Research Blvd, RA 1297
Rockville, MD 20850
Toll Free Hotline 9-5 ET M-F
For TTY, dial 711 for your state's Relay Service Provider.